FAQs of Kigo DVD Converter

Kigo DVD Converter is a powerful package of dvd ripper and video converting tool which helps you rip DVD movie to most popular video formats and convert video files between all popular video formats.

Next is the top questions and answers about Kigo DVD Converter, if you don't find the answer, please send us your questions, we will solve it as soon as possible:

Q 1: What is the difference between trial version and full version?

A: The only difference is that the trial version of Kigo DVD Converter can convert only 3 minutes for each movie while the full version has no such limit. After you have bought a license, we'll send you keycode to unlock the limitation to be full version.

Q2: What Benefits if I bought this software?

A: First, unlimited use without any time and function restrictions. Second, Free upgrades to the updated versions of the same product released.

Q3: Can I convert video files with it?

A: Yes, Kigo DVD Converter is not only a DVD ripper, but also a powerful video converter, it supports converting WMV, ASF, VOB, MPG, DV, M1V, M2V, MOV, MPEG-4, 3GP, RM, RMVB, AVI, FLV videos.

Q4: How can I get the free trial version of the software?

A: Download the software you want from our website and install it.

Q5: What if I lost the license code?

A: Please provide us with detailed information about your purchase, such as email address, user name, etc, product name, when you paid. Send this information to us.

Q6: How can I get the product and license?

A: Once you complete the online order, you were supposed to receive an email with the order information and license code. If you haven't received the register email from us in 24 hours, please contact us at.

Q7: What is the best audio format that can be played in iPod or iPhone?

A: MP3 would be more popular than others and it can be recognized by many devices besides iPhone. But since it is a compressed format, its quality is not as good as M4A. So if you want to get better quality, you'd better select M4A. Generally, we do not recommend WAV format since it is too large.

Q8: How can I select the suitable output format?

A: In the "Profile" box, all the video tracks can be found. Please select the suitable you want before you start ripping.

Q9: If I just want a clip / segment of my DVD, is it possible?

A: Yes. You need set "Start Time" and "Stop Time" in the "Duration" to get the clip you want. First of all, you should choose the chapter of your DVD.


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