FAQs of Kigo DVD Converter

Kigo DVD Converter is an easy-to-use DVD ripper and video converting tool which helps you rip DVD movie to AVI, FLV, 3GP, MPEG-1, MPEG-2, MPEG-4,MP3,AAC and more and convert video files between all popular video formats.

If you have questions on program registration, sales support and more about Kigo DVD Converter, please read our FAQs carefully. Hope you can find your desired answers.

If you cannot find the answers to your questions, please don't hesitate to e-mail us, and we will reply you as soon as possible. Our email address is support@kigosoft.com.

Q 1: What is the difference between trial version and full version?

A: The only difference is that the trial version of Kigo DVD Converter can convert only 3 minutes for each movie while the full version has no such a limit. After you have bought a license, we'll send you register name and code to unlock the limitation.

Q 2: What Benefits do your have after Registration?

A: First, unlimited use without any time and function restrictions. Second, FREE upgrades to the latest versions of the same product released.

Q 3: How can I select the wanted video track for output files?

A: In the "Output format" box, all the video tracks can be found. Please select the one you want before you start ripping.

Q 4: How can I get the free trial version of the software?

A: Download the software you want from our website and install it.

Q 5: What if I lost the license code?

A: Please provide us with detailed information about your purchase, such as email address, user name, etc, product name, when you made the payment. Send this information to us via support@kigo-video-converter.com.

Q 6: How can I get the product and license?

A: Once you complete the on-line order, you were supposed to receive an email with the order information and license code. If you haven't received the register email from us in 24 hours, please contact us at support@kigo-video-converter.com.

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