FAQs of Kigo Video Converter Pro

Kigo Video Converter Pro for Win is an excellent video converter software which can convert video formats from one to another with perfect output quality and high conversion speed for Windows users.

It supports all popular video formats including FLV, MPEG1, MPEG2, MP4, 3GP, MPG, MOV, AVI, WMV, ASF, VOB, RM, RMVB, etc.

If you meet problems while using Kigo Video Converter Pro, you can search for the relevant information in this FAQs page.

If you have any question or suggestion, please send emails to support@kigo-video-converter.com

Top questions and answers

Q 1: What is the difference between trial version and full version?

A: The difference between trial version and full version is the trial version has the limitation that you can only convert no more than 3 minutes for each video file. After you purchase our product, you will be provided with registration name and code which will unlock the trial version limitation.

Q 2: What benefits do I have after registration?

A: First, unlimited use without any time and function restriction.
Second, free upgrades to the updated versions of the same product released.

Q 3: May I delete the unwanted video files with this software?

A: Of course you can. We offere a "Remove" function in our program. You can select the video you want to delete and click Remove. Or you can delete all files you added by clicking Clear.

Q 4: Which profile should I choose for my PSP?

A: It depends on the model and the version of its firmware. Only higher version can support AVC and 480x272 output files. If you are using the early version and model, you'd better use "PSP MPEG4 Movie" profile.

Q 5: How to choose the output format from MP4, H.264/MPEG-4 AVC and WMV?

A: If you only want to get the best quality, we recommend MP4 AVC format, which is in H.264 video codec. But the output size will be larger than others. Actually, MP4 format will be more proper in the file size and quality.

Q 6: What if I lost the license code?

A: Please provide us with detailed information about your purchase, such as email address, user name, product name .etc when you paid. Send these information to: support@kigo-video-converter.com and we will help you to find the license code.

Q 7: Does it support converting online videos?

A: Yes, you can download videos from YouTube or Google with this program and then convert them to the format you need.

Q 8: Can I preview videos before conversion?

A: Yes, you can. Kigo Video Converter Pro provides video preview function, so you can preview the source video before conversion to see if you want to convert it or not or write down the start and stop time to convert part of the video.

Q 9: How can I find the converted videos directly after conversion?

A: There are two ways. First, you can click Location to find the output folder directly.
Second, you can right click the video in the file list and choose Locate Destination File to find the converted files directly.

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